Refund& Returns Policy

Refunds and Returns Policy for Prisa Suppliers

Effective Date: Jan 1, 2024

At Prisa Suppliers, we are committed to ensuring your satisfaction with our plumbing products. If you need to return a product, please follow the guidelines outlined in this policy.

1. Return Eligibility

You may return physical products purchased from Prisa Suppliers under the following conditions:

      • The product must be in its original packaging and unused.

      • Returns must be initiated within 14 days of the purchase date.

      • Items that are damaged, defective, or incorrect must be reported to us within 48 hours of receiving the product.

    2. Non-Returnable Items

    Certain products are non-returnable, including:

        • Products that have been used or installed.

        • Customized or special-order items.

        • Any items marked as final sale.

      7. Contact Information

      If you have any questions about this Refunds and Returns Policy or need assistance with a return, please contact us:

      Prisa Suppliers

      Contact No: +977 989843598307
      Email: [email protected]
      Address: Ghorhai-10, Narayanpur, Dang, Nepal